Crown Facilities Management Services Birmingham Worcester West Midlands


Facilities Management Services FAQ

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Need some answers? See below!


Have a question? You can find the answers for the most common questions asked by our customers on facilities management services. See below for a list of our most frequently asked questions. Here, you can see further information about our facilities management services.

What is outsourcing?

It means an arrangement where non-core business activities and services are looked after by a company for whom these activities are their core business.

What should I look for?

Look for a company that can bring expertise and cost effectiveness through sharing best practice and using buying power and scale. Look for one that can provide the right level of management control, report back clearly on performance and results, and make strategic recommendations.

What services can I include?

You may include two or more of the services we offer.

What is a bundled service provider?

A company that bundles two or more soft services together.

Will my services be improved?

Look for a company that innovates, engages all the stakeholders, offers continuous improvement with a real understanding of what’s important to you and your business.

Will I save money?

It depends on what services are included but generally there should be some savings on management costs.

How is Management Performance measured?

Through establishing bespoke quality focused Key Performance Indicators which are monitored and checked to an agreed Service Level Agreement.

Will existing staff get transferred?

Under TUPE, we have to take on the existing personnel; all staff will be retrained and evaluated. We will then provide all the training and equipment necessary for your operatives to carry out the tasks for the performance of their duties.

I have more questions?

If you don’t see the answer to your specific question or are looking for more information and want to chat about your service needs call Crown Facilities Management Services on 0121 306 0121 or just drop us an email.